Joie Serina 2 in1 Portable Swing

Your satisfaction is our priority.

If there's an issue with your order, we'll make it right with an exchange or a refund, depending on the situation.


To be eligible for a refund or exchange, you must contact our support team with an unboxing video within 24 hours of delivery.

- We've got you covered if the:

✅ Item did not reach you.
✅ Item was damaged during delivery and is unsafe to use.
✅ Item was hugely misrepresented from the description.


- We can't accept returns for:

❌ Personal preference- "I don't need it anymore / I don't like the item"
❌ Mismatched expectations even though details were clearly mentioned.
❌ Minor cosmetic imperfections such as scratches, fading, or wear ( unless it compromises safety ).
❌Insignificant discrepancies such as a missing non-essential accessory or a packaging error (like a wrong model number on the box) when the product itself is correct and matches the images.

In case of refunds, a 2% fee will be deducted towards payment gateway charges.

Please go through our return policy for more details.

Placed an order by mistake?

You can cancel your order and receive a full refund within 30 minutes of placing it. After this grace period, cancellations will not be entertained as the fulfillment process begins.

To cancel, please contact our support team at 8147701425 within the specified timeframe.

We may cancel an order and issue a full refund if an item is unavailable with the seller anymore.

Once you place an order, we procure the item from the seller, bring it to our facility for quality checks, take it through minor cleaning/sanitization and pack it. This process typically takes 2-3 business days. We will keep you updated if there are any changes to this timeline due to any issue.

Estimated Delivery:
After your order has been prepared, please expect the following delivery times:

• Metropolitan Cities: 4-7 business days
  

• All Other Cities: 6-8 business days

Important Notes:

• For time-sensitive orders, please contact our team to discuss delivery timelines before placing your order.
  

• We use third-party courier partners for delivery and do not have direct control over their service. We will, however, assist you with any issues.

Pre-Loved Details

Purchased in - 2023
Condition - Gently Used
Notes - Used for a couple of months. 

Pre-Loved Details

• 2-Way Swing Motion – Swings front-to-back or side-to-side to match your baby's preference.

• Multi-Speed & Soothing Options – 6 swing speeds, 2 vibration modes, 5 lullabies, and 5 nature sounds to calm and comfort.

• Portable Rocking Seat – Lift-off seat doubles as a standalone rocker with a pivoting handle for room-to-room portability.

• Adjustable Comfort – Features a 3-position reclining seat, plush washable padding, and infant body support for a cozy experience.

• Convenient Design – Built-in wheels, compact frame that fits through doorways, soft-glow nightlight, and overhead toy bar for easy use and baby entertainment.

Note: Buyers are kindly requested to review all provided details, pictures, and videos carefully before making a purchase