Seller FAQ

We pick up primarily from Gurgaon and Bangalore. For high-value items, we can also arrange pickup from other Delhi NCR areas like Delhi and Noida — commission is slightly higher for these locations to cover the extra logistics. Outside Bangalore and Gurgaon (or for items priced at ₹2,500 or less), your item is listed as Chub Chub Direct. It stays with you; when it sells, we book a courier from your home or, if you offered self-pickup, the buyer collects it from you. Your payout is the selling price minus our 20% commission and half the courier cost (nothing if the buyer self-picks up), paid 3 days after the buyer receives the item.

We accept baby and kids' gear with a selling price potential above ₹1,000 — car seats, strollers, prams, high chairs, rockers, swings, carriers, walkers, diaper bags, and similar items in good, usable condition.

We do not accept:

Shoes
Clothes
Soft toys
Toys with missing parts
Large items that can't be dismantled

Yes, your product could be rejected if it doesn't meet our quality standards or safety criteria. We always aim to ensure that we offer the best to other families!

We focus on items with genuine resale value and good condition for reuse, so we can offer a fair payout worth your time.

There's no form to fill — just go to our seller listing page and add your item's details, photos, and your chosen selling price directly.

Yes — each item needs its own listing entry, even if you're selling several things at the same time.

Car seats require extra care due to safety regulations. These questions help us ensure that the item is safe for resale and hasn't been involved in any accidents.

The safety of our customers' little one is our top priority! If a car seat has been involved in an accident, it may no longer be safe. This question helps us ensure the product is still reliable.

The manufacturing or purchase date helps us determine the age and condition of the item, ensuring it meets safety standards and is still in good shape for resale.

No worries! Just add what you can — if we need anything else, we'll get in touch with you directly for clarification.

Cleaner items have higher payouts :)

We recommend min. 3-4 clear photos: one showing the entire item, 1-2 close-up of any wear and tear, and one of any important details. The more, the merrier!

You choose the selling price yourself when you create your listing.

As soon as you submit your listing, we'll show you an estimated payout range based on the selling price you've chosen.

Our team reviews the details once. If we need any clarification, we'll reach out to you directly. Once everything checks out, your listing goes live.

No — we pick up directly from your home. There's no drop-off option; you don't need to bring the item to us. For Chub Chub Direct items, our courier picks up from your home, or the buyer collects it from you if you offered self-pickup.

Verified (Bangalore & Gurgaon): you'll receive 50% of the agreed price instantly at pickup. The remaining 50% is paid once the item has been inspected at our facility.

Direct: your payout is paid 3 days after the buyer receives the item. If a Direct item turns out to be not as described or the wrong item, the return courier is paid by you, deducted from your payout.

We'll let you know. If the issue is something we're still okay with, we proceed as planned and pay the remaining 50%. If we decide not to move forward, we'll ask you to return the initial 50% payment, and we'll return the item to you.

No — there's no charge for pickup or inspection. For Chub Chub Direct items sent by courier, half the courier cost is deducted from your payout.